Shipping policy
Effective Date: July 31, 2026
Thank you for shopping with Modlina. This Shipping Policy explains how we process, ship, and deliver orders placed through https://www.modlina.shop.
Shipping Coverage
We currently ship only within the United States.
At this time, we do not offer international shipping.
Order Processing
Orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders placed after our daily cut-off time of 5:00 PM (New York Time) will begin processing on the next business day.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Shipping Time
After an order has been processed and shipped, the estimated delivery time is 3–7 business days.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances beyond our control.
Shipping Cost
We offer free standard shipping on all orders shipped within the United States.
No minimum purchase is required to qualify for free standard shipping.
Shipping Carriers
Orders may be delivered by one of our trusted shipping partners, including:
- USPS
- UPS
- FedEx
- DHL
- Other qualified delivery carriers, when appropriate
The carrier used for your shipment will depend on the destination, package size, and shipping availability.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Tracking information may take a short period to become active after your package has been handed to the shipping carrier.
Delivery Information
Please ensure that your shipping address is complete and accurate before submitting your order.
Modlina is not responsible for delivery delays or issues resulting from incorrect or incomplete shipping information provided at checkout.
Delayed Deliveries
Although we make every effort to deliver orders within the estimated timeframe, unexpected delays may occur due to factors outside our control, including:
- Severe weather
- High shipping volumes
- Carrier service disruptions
- Natural disasters
- Other unforeseen events
We appreciate your patience if your shipment experiences a delay.
Lost or Damaged Packages
If your order arrives damaged or if you believe your package has been lost during transit, please contact our customer support team as soon as possible.
When reporting a damaged item, please provide:
- Your order number
- Photos of the product and packaging
- An uncut unboxing video clearly showing the package being opened and the issue, when applicable
We will review your request and work toward an appropriate resolution.
Incorrect Shipping Address
If you notice an error in your shipping address after placing your order, please contact us immediately.
If your order has not yet been processed, we will make reasonable efforts to update the shipping information. Once an order has been shipped, we may not be able to modify the delivery address.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Modlina
Website: https://www.modlina.shop
Email: support@modlina.shop
Phone: +1 925-665-0688
Business Address:
1375 Blossom Hill Rd
San Jose, California, United States